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Primary Care Provider Charlotte, NC

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For medication management and care for chronic conditions, let us help you be a better you!

North Carolina Insurances

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Florida Insurances

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Georgia Insurances

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New York Insurances

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South Carolina Insurances

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Primary Care Service Page

*Cost may be less with insurance

Whether you’re a busy professional, a parent juggling multiple schedules, or someone just seeking comprehensive healthcare, finding a trusted primary care provider in Charlotte, NC, has never been easier. At Superior Health, we understand that healthcare is not a one-size-fits-all service and that’s why we’re committed to delivering personalized, in-person or online medical care right in the heart of the Queen City. 

Led by the esteemed family medicine physician Dr. Lisette Akers, MD, MBA, our team at Superior Health is committed to delivering comprehensive medical services to Charlotte residents and those throughout North Carolina. From managing chronic conditions like diabetes and high blood pressure to offering urgent care and mental health support, our wide range of services is designed to meet your unique healthcare needs. What sets us apart is our dedication to building meaningful, long-term relationships with our patients, spending quality time to understand your symptoms and health goals before crafting personalized treatment plans.

Eliminate the hassles of traffic, waiting rooms, and taking time off work. Book an appointment with Superior Health today and get access to the primary care provider in Charlotte, NC, that you need.

In-Office & Virtual Primary Care in Charlotte

Need an annual physical? Come to the office.

Need a simple follow up or can’t take time off work? See us virtually.

Superior Health is proud to offer both in-office and virtual primary care services to Charlotte residents. Our in-office services give you the traditional face-to-face interaction with board-certified physicians, complete with advanced treatment options. Located conveniently in the heart of Charlotte, our clinic is designed to provide a welcoming and comfortable environment for patients seeking a more conventional healthcare experience.

But we understand that sometimes life’s responsibilities can make it challenging to visit a doctor’s office, but don’t worry, our virtual primary care services have you covered. Utilizing secure and user-friendly telehealth technology, you can consult with our board-certified primary care physicians for a variety of services including chronic disease management, mental health care, and even urgent care needs—all without leaving your home. Our telehealth options provide the same level of expertise and personalized care as our in-office visits, allowing you to prioritize your health, no matter where you are in Charlotte or the surrounding areas.

How does Telemedicine work
How superior Health medical is different

How Our Primary Care Physicians Can Help You

At Superior Health, our goal as your trusted primary care physician near Charlotte, NC, is to empower you to live your healthiest life. With a focus on both preventive and reactive healthcare, our board-certified physicians offer a holistic approach that goes beyond treating symptoms.

We aim to understand you as an individual, taking into account your medical history, lifestyle, and unique health goals to deliver truly personalized medical care. Whether you’re in need of in-person consultations or remote telehealth services, we’re here to provide convenient, comprehensive healthcare solutions tailored just for you.

When you choose Superior Health, you’re not just another patient; you’re a valued individual deserving of personalized medical attention. We understand that healthcare is not one-size-fits-all. Our physicians spend quality time getting to know you, understanding your symptoms, and discussing your health objectives.

This approach allows us to create customized treatment plans that may include management of chronic conditions, mental health support, or even preventive screening or prenatal counseling for women. The end result is a healthcare experience that’s tailored to your unique needs and encourages your optimal well-being.

We get it, life in Charlotte can be busy, and making time for healthcare can be a challenge. That’s why we offer convenient remote care through our state-of-the-art telehealth platform. You can access the same high level of medical expertise from the comfort of your home or office, without the need to battle traffic or rearrange your schedule.

Whether it’s a routine checkup, a consultation for diabetes management, or an urgent care visit, our telehealth services ensure that quality healthcare is always within your reach in the Charlotte area.

What Our Primary Care Physicians Do

At Superior Health, we offer a wide range of services to meet all your healthcare needs in North Carolina. Our board-certified primary care physicians are equipped to handle everything from routine check-ups and sick visits to specialized prescription services and women’s health needs.

Let’s dive into the specific services we offer to help you achieve optimal health and well-being.

A sick family sitting on the couch with tissues.

Annual Physical Exam

An annual physical exam is the cornerstone of preventive healthcare, giving us a snapshot of your current health status and allowing us to detect potential issues before they escalate. During the exam, we will assess your vital signs, conduct necessary screenings, and discuss any concerns or questions you may have about your health. It’s an opportunity to review and update your medical history, evaluate ongoing treatments, and plan for a healthier future.

Urgent Care

Diagnosis for Sick Visits

When you’re not feeling well, timely medical attention is crucial. Whether it’s a nagging cold, the flu, or more severe symptoms, at Superior Health, we understand the importance of quick and accurate diagnosis. Our healthcare providers take the time to listen to you, assess your symptoms, and may perform basic tests like throat swabs or temperature checks to diagnose your condition.

Prescription Management

Prescription Services: In-Person or Virtual

Managing medications can be a crucial aspect of your overall health strategy, and we aim to make this process as seamless as possible. If you need a new prescription or a refill, our doctors can provide this service both in-person and virtually. Each prescription is carefully evaluated based on your medical history, ongoing treatments, and current symptoms to ensure maximum efficacy and minimal side effects. Once our primary care providers write you a new prescription or refill your current one, they’ll send it to your preferred North Carolina pharmacy for easy pickup.

A doctor taking notes while talking on a telehealth call.

Insulin & Other Diabetes Prescriptions

Managing diabetes often requires specialized medications, and our doctors are well-equipped to prescribe insulin and other diabetes-related medicines. Primary care providers at Superior Health can provide you with an ongoing management plan that involves regular monitoring and medication adjustments, ensuring optimal blood sugar levels and overall health.

A man taking his blood pressure.

High Blood Pressure Medications

High blood pressure can be a silent but dangerous condition. Our physicians are experienced in prescribing medications like alpha blockers or other medications to manage your blood pressure effectively. Regular consultations, either in-person or via telehealth, allow us to monitor your condition and adjust your medications as needed for the best results.

A young woman speaking to a telehealth therapist about services, like what is offered at Superior Health Medical.
Antidepressants & Psychiatric Medications

Mental health is as crucial as physical health, and our doctors are qualified to prescribe a range of antidepressants and psychiatric medications. After a thorough evaluation, including consideration of your medical history and symptoms, we offer a tailored treatment plan designed to improve your mental well-being. Our primary care providers are experienced in treating depression, anxiety, among other mental health conditions.

womens health

Health Counseling for Women

When it comes to healthcare, women have specific needs that require specialized attention. Our board-certified physicians are adept at preventative screenings, family planning, prenatal counseling, and testing for infections or STDs, in addition to addressing menstrual issues and menopausal symptoms. Our approach to women’s health is personalized and compassionate, focusing on creating effective treatment plans that not only address your immediate concerns but also contribute to your long-term well-being. 

What Our Patients Have Said

Dr. Akers is the best doctor I’ve probably ever had. I have had a horrible time through college and post grad trying to find a doctor. I came across her on my insurance’s app and thought to give online appointments a shot….. best idea ever. She is very personable and ACTUALLY listens!!! Coming from a last doctor who made me cry from horrible experiences to her is game changing. I had covid and sent her a message through her portal… within an hour she responded back and got me in same day for a late day appointment. She is absolutely amazing!

Olivia Trost | Jan 17, 2023

I can’t tell you how much I love Dr. Akers! She listens to my needs and we collaborate on plans to achieve my health and personal goals. If I could give a ten, I would!

Carol Bady | Jan 8, 2023

She very kind and sweet explaining how everything is going to be handled

Shae Roberts | Dec 22, 2023

Dr.Akers is so caring I’m so glad I found her she takes time with you Thank you so much

Robin Parker | Nov 22, 2023

Dr. Akers is a highly knowledgeable, experienced and passionate physician who helps her patients understand their medical needs while striving to guide them to their best health!

Diane Lancaster | Nov 18, 2023

Just love dr akers she’s so professional and so helpful ! So glad we found her again . We have had her for years . She’s the best !

j Lloyd | Nov 10, 2023

My appointment with Dr. Akers was absolutely phenomenal. The connection was outstanding and she took her time to talk with me today and cover all of my issues that are going on. I did not feel rushed nor was the call interrupted or the video disconnecting. I would absolutely recommend this provider. She is very knowledgeable and very compassionate bedside manner is Above and beyond

Lynne Brown | Oct 25, 2023

Dr Akers is the absolute best doctor I have ever had! She truly cares about her patients. I’ve had been going to her for years and was so thrilled when she opened her own practice. We picked up right we’re we left off and covered everything that I needed in one visit, with out feeling rushed or having to make multiple appointments. So happy to have her in my corner again!

Kerrie L. | May 10, 2023

I have searched high and low to find Dr Akers again! It is truly a blessing to find have a doctor that truly cares for you and takes the time with you and not treating you like a number! She listens and prepares your treatment to fit you! A true rare gem!

Lutisha W. | Apr 13, 2023

Im so grateful for finding Dr. Lisette Akers, she is an amazing doctor, she listened and understood my concerns, helped me with her amazing explanation. She really knows about what she’s talking about, she’s really really good! Loved my experience ❤️ I recommend her 100%!

Larissa C. | Feb 10, 2023

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Urgent Care for In-Office & Virtual Visits

Emergencies don’t always wait for appointments. At Superior Health, we offer urgent care services both in our Charlotte location and through our telehealth platform. Whether it’s a sudden fever, acute pain, or any other urgent medical issue, our board-certified physicians are available to provide immediate, high-quality care. We’re committed to addressing your urgent health concerns promptly, ensuring you receive the right treatment without unnecessary delays.

I think we need an very small brief introduction of payment options or payments below here:(I’d also include that insurances, pay for telehealth visits)

Major Insurances Accepted

At Superior Health, we believe that quality care should be accessible to everyone, which is why we accept a broad range of insurance plans. Whether you’re covered by Cigna, Aetna, Medicaid, Tricare, MedCost, or Medicare, we’ve got you covered. We will bill your insurance company directly.

If you have questions about your insurance coverage or need more information, we recommend you reach out to your insurance plan to determine eligibility.

Medicare Accepted

Understanding that healthcare costs can be a significant concern, we strive to make our services as accessible as possible. At Superior Health, we are pleased to accept Medicare for both our in-person and telehealth appointments, in addition to other health insurance plans. From routine check-ups to prescriptions or specialized treatments, our flexible payment options make it easier for you to get the healthcare you deserve without the financial stress.

What do I need for an online appointment at Superior Health Medical
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Self-Pay (No Insurance) Accepted

While insurance can alleviate much of the cost of healthcare, we understand that not everyone has the coverage they need. That’s why we also offer self-pay options for our patients. These are designed to provide flexibility, allowing you to get the medical attention you need without insurance constraints. We offer competitive rates and straightforward pricing, so you know exactly what to expect.

Charlotte, NC Primary Care Provider FAQs

Our primary care physicians are equipped to handle a variety of conditions through our telehealth platform. These include but are not limited to follow up visits, colds, flu, allergies, minor infections, diabetes management, mental health issues, and women’s health concerns like family planning or preventive screening. If your condition requires further diagnostic tests, we’ll guide you through the next steps.

It’s important to note that the primary care providers at Superior Health do not offer telemedicine or virtual services for the following conditions:

  • Addiction treatment 
  • Chronic pain management 
  • Benzodiazepine treatments
  • Emergency care including chest pain/seizures/shortness of breath/stroke
  • Controlled substance use disorders
  • Any condition that may require an in-person visit
  • Any abortion related treatment
  • Possible bone fractures/head injuries
  • Psychiatric conditions that need emergent in-person care such as thoughts of suicide/homicide/hallucinations
  • Testosterone hormone replacement/lifestyle medications
  • Hormone replacement therapies for gender transitioning
  • We do not treat patients that are pregnant or think they may be pregnant

Booking an appointment with Superior Health is simple. Skip calling and having to wait “for the next available representative”!  Instead, make your appointment online directly by visiting our website. You’ll have access to our real time schedule and you get to choose the time that best suits you.  We do not accept walk-ins: visits are appointments only. We offer flexibility in choosing between in-person visits at our Charlotte, NC, clinic or virtual telehealth appointments. You can select the option that works best for you when booking.

Whether you’ve booked an in person or virtual visit, next you’ll receive a confirmation email/text along with questions relating to your upcoming visit. Why? We realize how much time is wasted from your visit having patients fill out paperwork, forms and questionnaires. In order to maximize your visit, we have invested in secure technology that will text you everything we need way in advance of your appointment. The feedback has been amazing. Now, all questions and information will be done ahead of your visit to that when you see the doctor ALL your time is spent on you, your symptoms and the best treatment plan. We’re proud to be 100% paperless. You’ll need to first fill out and complete your questionnaire that is sent to you electronically. For telehealth appointments, ensure you have a reliable internet connection, a device with a camera and microphone, and a quiet, private space for the consultation.

Absolutely. At Superior Health, we adhere to stringent HIPAA privacy protocols to ensure that your medical information is secure. Our telehealth platform uses encrypted technology to protect your privacy during virtual consultations. Both our in-person and virtual visits are conducted with the highest regard for patient confidentiality.

Speak With Your Online Primary Care Doctor Today

Your health can’t wait.

Schedule your appointment today to meet with Dr. Lisette Akers in your state from the comfort of your home.

We Offer Online Primary Care Across Several States

We proudly offer online services to patients in the following states

A map of the Eastern United States higlighting the areas served by Superior Health Medical; New York, Noth Carolina, South Carolina, Georgia, and Florida.
A person calling their telehealth therapist on a smartphone.
  • Addiction treatment 
  • Chronic pain management 
  • Benzodiazepine treatments
  • Emergency care including chest pain/seizures/shortness of breath/stroke
  • Controlled substance use disorders
  • Any condition that may require an in-person visit
  • Any abortion related treatment
  • Possible bone fractures/head injuries
  • Psychiatric conditions that need emergent in-person care such as thoughts of suicide/homicide/hallucinations
  • Testosterone hormone replacement/lifestyle medications
  • Hormone replacement therapies for gender transitioning
  • We do not treat patients that are pregnant or think they may be pregnant

*If you have any concerning symptoms or an emergency situation, please call 911 or go to the nearest Emergency Department

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