In-Person & Telehealth Medical Care
Now offering in-office visits in Charlotte, NC and virtual care in NC, SC, FL, GA, and NY.
Superior Treatment. No Monthly Fee. On Your Time.
Our Practice – Access Medical Care in Charlotte or Online in 5+ States!
At Superior Health, family medicine physician Lisette Akers, MD, MBA, and her team provide primary care to children and adults—whether you prefer an in-person visit in Charlotte, NC or a virtual appointment from anywhere in NC, SC, FL, GA, or NY.
The team at Superior Health offers virtual medical services for you and your loved ones, including compassionate mental health care, medication refill, chronic care management, sick visits, medicalweight loss, women’s health & wellness visits, and urgent care. We believe in building long lasting partnerships that will improve care for chronic diseases, like diabetes, high blood pressure, high cholesterol, thyroid disorders, and many more.
At Superior Health, we believe your healthcare should never feel rushed or impersonal. Whether you see us online or in person, you’ll experience the same attentive, patient-centered care and meaningful long-term relationships that define our practice.
“I refuse to see anyone else as my primary healthcare provider.” — Read our real patient reviews
In-Person & Telehealth Medical Services We Offer
Whether you prefer an in-person visit in Charlotte or a telehealth appointment from home, Dr. Akers can assess your symptoms and provide prompt, appropriate care for minor illnesses and urgent concerns.
Our medically supervised weight loss program is available both in our Charlotte office and through virtual consultations. You’ll receive personalized guidance and ongoing support from a board-certified provider to help you reach your goals safely and effectively.
Meet with a board-certified provider in person or via telehealth for compassionate mental health support. We create personalized treatment plans tailored to your needs, offering flexibility and privacy in whichever setting works best for you.
Women’s health visits are available in person in Charlotte or virtually across our service states. Each appointment gives you time to discuss your full wellbeing—from reproductive health to lifestyle, nutrition, and mental health.
Why Patients Choose Superior Health – A Patient Centered Approach
The team takes an integrative and patient-centered approach to health care. Instead of rushing through appointments, the providers spend quality time with patients to understand their symptoms and goals. Then, they use that information to develop effective treatment plans that encourage optimal health and well-being in their patients.
Superior Health is committed to delivering high-quality medical care in the way that works best for you. You can meet with the team in person at our Charlotte office or schedule a telehealth appointment from anywhere in NC, SC, FL, GA, or NY. Both options offer timely, flexible access to the care you need—without unnecessary stress or inconvenience.
Schedule an appointment with the team at Superior Health today!
Our Mission
At Superior Health, we believe relationships are everything. Our mission is to deliver superior medical care through meaningful, long-lasting connections—whether you visit us in person in Charlotte or meet with us online from anywhere in NC, SC, FL, GA, or NY.
We’re committed to providing flexible care that fits your life, on your time.
Where You Can Find Us
In-Person Appointments
Prefer to see us face-to-face? Visit our Charlotte office at:
1510 Orchard Lake Drive, Suite A, Charlotte, NC 28270
Virtual Appointments
Currently serving North Carolina, South Carolina, Georgia, Florida, New York, and expanding…
We accept most Major Insurances
Paying for care should be simple. We accept most insurance plans and all major credit cards, and we’re happy to offer courtesy billing for out-of-network carriers when possible.
Because insurance coverage can differ by state, your accepted plans may vary. We’re currently caring for patients in NC, SC, GA, FL, and NY.
Our Most Commonly Asked Patient Questions
What types of conditions can you treat virtually?
Most primary care and urgent care needs can be handled through telehealth, including sick visits, medication refills, chronic care management, mental health support, and more. If something requires a physical exam or in-person evaluation, we’ll guide you to schedule a visit at our Charlotte office.
Do you accept insurance for both in-person and telehealth visits?
Yes, we accept most major insurance plans for both types of appointments. Because insurance coverage varies by state, we’ll confirm your benefits before your visit so you know exactly what to expect.
How quickly can I get an appointment?
Most telehealth appointments are available same day or next day, making it easy to get care when you need it. In-person visits in Charlotte are also flexible, with convenient scheduling options to fit your routine.
How much does self-pay cost?
We offer simple, transparent pricing for patients who prefer to self-pay. Most visits start at an affordable flat rate, with no membership fees or hidden charges. You can see our full cost breakdown here.
What should I expect during my first appointment?
Your first visit—whether in person or online—focuses on getting to know you. We’ll review your medical history, discuss your goals, and address any immediate concerns so we can create a care plan that truly fits your needs.